Help center

Find the right next step when you need support.

Start with the guide that matches your question, or contact the Campus Compass team when you need help understanding your account or admission workspace.

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Guides

Admission strategy basics

Answers

Frequently asked questions

Support

Email and contact options

Start here

Read the admission strategy guide.

Use the guide to understand how to think about a stronger shortlist, compare options, and prepare for the decisions that come before submission.

  • Shortlist with more context
  • Understand your profile signals
  • Keep alternatives visible

Quick answers

Browse the frequently asked questions.

Find concise explanations about estimates, access, privacy, and the role of official institution information in your final application decision.

  • How estimates should be used
  • Plan access details
  • Privacy and verification reminders

Human support

Talk to the Campus Compass team.

If you are stuck with your account, profile, or report, contact us with enough detail for the team to understand what you were trying to do.

  • Account and access questions
  • Profile or report support
  • Feedback about the experience

Contact

Use the support channel that works for you.

The contact page is the best starting point for a support request. For direct email, use support@campuscompassapp.com and include the email associated with your account when relevant.